REFUND POLICY

Effective date: September 16, 2026

This Refund Policy applies to DS Launcher software purchases made through detailsourcellc.com and processed by Paddle. It does not apply to physical products or purchases made through an app store or another marketplace, which are governed by the seller’s or marketplace’s applicable policy.

1. 14-DAY REFUND WINDOW

You may request a refund for an initial DS Launcher purchase or an annual subscription renewal within 14 calendar days of the charge. Approved refunds are returned to the original payment method.

DS Launcher includes a 14-day free trial on each eligible box so you can evaluate compatibility and the core features before paying.

2. HOW TO REQUEST A REFUND

Email info@detailsourcellc.com within 14 calendar days of the charge. Include:

• The email address used at checkout

• Your order or transaction number, if available

• The six-digit box code associated with the purchase

• A short reason for the request

You may also use the buyer-support options provided in your Paddle receipt. We may request reasonable information to locate the transaction, prevent fraud, or troubleshoot a technical issue.

3. ANNUAL SUBSCRIPTIONS AND CANCELLATION

The $6.99 annual plan renews automatically each year unless canceled before the renewal date. Canceling stops future renewals but does not automatically refund a completed charge. If you request a refund within 14 calendar days of an initial purchase or renewal charge, the request is eligible under this policy. After the 14-day window, the current paid term is generally nonrefundable except where required by law.

4. ONE-TIME LIFETIME LICENSE

The $9.99 one-time lifetime license does not renew. You may request a refund within 14 calendar days of purchase. When a refund is issued, paid access for the associated box code may be removed.

5. DUPLICATE OR UNAUTHORIZED CHARGES

If you believe you were charged more than once or did not authorize a transaction, contact us promptly at info@detailsourcellc.com. We will review the transaction and work with Paddle to correct confirmed duplicate or unauthorized charges. Nothing in this policy limits rights available under applicable law or through your payment provider.

6. PURCHASES THROUGH OTHER PLATFORMS

If a purchase was made through Apple, Google, or another marketplace rather than through our Paddle checkout, refund requests must be submitted to that platform and are subject to its rules.

7. REFUND PROCESSING

Paddle, as merchant of record, processes approved website refunds. Refunds are sent to the original payment method. Your bank or payment provider may take additional time to post the credit; processing times are outside our control.

We may deny requests involving fraud, abuse, repeated refund activity, or violations of our Terms and Conditions. We will not deny or restrict any refund or cancellation right that cannot legally be waived.

8. CONTACT

Detail Source LLC

Wisconsin, United States

Email: info@detailsourcellc.com

Website: https://detailsourcellc.com